Schedule Changes
Resolve disruptions quickly and efficiently, reducing operational costs and increasing customer satisfaction.
Queue Manager
Managing daily queues can be a challenging task, and without efficient handling, it can drain valuable resources.
Queue Manager streamlines the automation of repetitive and timesensitive tasks related to monitoring and processing queue messages. It’s comprehensive analysis of PNR properties and SSR/OSI messages ensures that the right actions are taken every time.
Whether it's updating service status, notifying agencies, or handling schedule changes, Queue Manager helps keep your queues organized, your clients informed, and your staff productive.
We were able to process 350,000 reservations and achieve a completely touchless automation rate of 95%.
Krystyna Dahms,
Director of Ticketing, Product & Automation at Hopper
Key capabilities
Large variety of conditions and actions
Self-configurable business rules
Schedule change management
HTML-based customer notifications with PNR variables
Automated processing of customer responses
Use cases
Schedule change handling
When an airline updates a flight, Trava processes the queue item and applies the required changes automatically.
Queue monitoring and processing
Incoming queue messages are analyzed and processed without manual intervention, ensuring timely and accurate handling.
Customer communication
When relevant changes occur, Trava sends notifications with booking-specific information and next steps.
Let us show you how it works
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