Queue Manager
Say goodbye to time-consuming tasks and inefficient queues that drain resources and impact your profits
Client interaction
Travelers expect timely, accurate updates about their trips.
Our Client Notifications module automatically sends personalized messages before, during, and after travel, covering everything from schedule changes to health alerts.
Use HTML formatting, multi-language support, and action links to improve communication, reduce response times, and let clients make quick decisions — like handling disruptions or adding services.
We were able to process 350,000 reservations and achieve a completely touchless automation rate of 95%.
Krystyna Dahms,
Director of Ticketing, Product & Automation at Hopper
Key capabilities
Advanced conditions for selecting messaging criteria
HTML standard for message output
PNR variables for personalized notifications
Pre, during, and post-trip notifications
Multi-lingual mode
Action links for automated processing of customer selections
HTTP post notifications for further automation
Delivery via e-mail or SMS
Predefined templates
Use cases
Disruption notifications
When a flight changes, customers are instantly informed and can confirm or adjust their plans.
Pre-trip communication
Send reminders, updates, or additional service offers before departure.
In-trip updates
Keep travelers informed during their journey with real-time notifications.
Post-trip engagement
Follow up with customers after travel for feedback or additional services.
Let us show you how it works
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