Queue Manager
Say goodbye to time-consuming tasks and inefficient queues that drain resources and impact your profits
Quality Control
Maintaining accuracy and compliance across bookings is critical for efficient operations and customer satisfaction.
Trava’s Quality Control module automatically verifies bookings against predefined rules, identifying errors, inconsistencies, and missing information before they impact operations or customers.
The system performs checks at different stages of the workflow, ensuring that every booking meets internal standards and external requirements.
By automating quality control, Trava reduces manual effort, minimizes risks, and ensures consistent service quality across all operations.
We were able to process 350,000 reservations and achieve a completely touchless automation rate of 95%.
Krystyna Dahms,
Director of Ticketing, Product & Automation at Hopper
Key capabilities
Continuous monitoring and automated processing of reservations
Detection of parameters that do not meet defined requirements
Ensuring consistency and accuracy of reservation data
Instant notifications via e-mail, GDS queues, or HTTP messages
Use cases
Detect missing or incorrect booking data
Automatically identify incomplete passenger details, missing SSRs, or invalid entries before they affect processing or travel.
Ensure compliance with internal policies
Validate bookings against company rules (e.g. required fields, fare conditions, service elements) to maintain consistency across operations.
Monitor bookings after changes
Continuously check reservations after schedule changes or updates to ensure data remains accurate and compliant.
Let us show you how it works
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