Automation functionality

Reduce manual work by 70% or more

Control your business output more efficiently with process automation and management dashboards

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We were able to process 350,000 reservations and achieve a completely touchless automation rate of 95%.
Krystyna Dahms,
Director of Ticketing, Product & Automation at Hopper
Automation workflow builed scheme for travel agency, to control business ourpu more efficently with process automation and managmetn dashboard

The point of automation

Automation software is now crucial in streamlining workflows across all industries and business functions. It acts as a powerful tool, managing routine tasks and intricate processes that were once done manually.

Revolutionize your operations

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Queue Manager

Say goodbye to time-consuming tasks and inefficient queues that drain resources and impact your profits

Airport departures board listing flights to Berlin, Toronto, Madrid, Paris, and Sydney with statuses showing cancellations and delays.
Schedule Changes

Resolve disruptions quickly and efficiently, reducing operational costs and increasing customer satisfaction.

Ticketing is a vital step in the reservation journey – one where human error can be costly. That’s why accuracy and efficiency are non-negotiable. Our Ticketing module handles even the most complex scenarios with ease. It supports conditional ticketing, tracks deadlines, and enables cross-country, multi-currency, and multi-office issuance. It also allows flexible selection of commission, payment method, and issuing carrier – ensuring a smooth, adaptable process from start to finish. The module intelligently detects and resolves ticketing errors, so tickets are issued at the right time, every time.
Ticketing

Simplify your ticketing process to minimize errors and free up your staff from tedious tasks

Travelers expect timely, accurate updates about their trips. Our Client Notification module automatically sends personalized messages before, during, and after travel, covering everything from schedule changes to health alerts. Use HTML formatting, multi-language support, and action links to improve communication, reduce response times, and let clients make quick decisions – like handling disruptions or adding services.
Client Interaction

Engage your customers with personalized, contactless communications at the most opportune moments

Quality Control module continuously monitors your reservations, validating them against your predefined requirements. Since live reservations can change at any time, Trava ensures you're instantly notified when something no longer meets your standards or violates a travel policy – before it becomes a problem. You can configure even the most complex controls using a wide range of parameters. Notifications are sent via email, GDS queue, or HTTP message directly to your CRM. Plus, discrepancies can be automatically resolved through a powerful set of predefined actions.
Quality Control

Improve quality control with 24/7 monitoring, instant alerts, and quick adjustments for non-compliant reservations

Line graph with points marking 'Ticket booked', two 'Re-book' points showing savings of 80€ and 120€ via email notifications.
Virtual Payments

Make supplier payments fast, secure, and effortless.

Level-up your automation

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Managing remarks effectively
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Ensuring quality control with extensive flexibility
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Automating schedule changes based on customer input
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Configuring data hand-offs to any recipient through https notifications
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Trava technology gives you the autonomy to be a creator independently, to solve your own problems, and the possibilities are endless

Krystyna Dahms,

Director of Ticketing, Product & Automation at Hopper

View case study
Trava provides powerful automation solutions that help improve our profitability and meet crucial deadlines from airlines automatically

Kaj Sätermo,

Product Owner at Travel Design

Let us show you how it works

Get a detailed guidance on how to increase efficiency and explore new opportunities
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Learn more about our technology

Does Trava work with all GDS?

Trava connects to Amadeus, Sabre and Travelport - and Trava processes that are built for one GDS will also work for other GDS - Trava will do the required “translation” in the background.

Does Trava facilitate NDC bookings?

Navigating the world of NDC can be complex as each airline operates differently. Trava is working on automating post-booking processes for NDC, but this requires implementation on an airline-by-airline basis. Currently, we are at the early stages of this journey, having established a direct connection with features for American Airlines and begun similar processes with Lufthansa and United Airlines. Additionally, we are initiating efforts to automate NDC procedures through GDS. Due to the lack of standardization, our focus will be on prioritizing airlines based on our customer partnerships.

Do customers have to apply both automation and fare optimization services?

No, there is no such requirement to apply both services. Our customers are empowered to tailor their experience by selecting the services that best suit their needs.

How does Trava maintain data security and privacy?

We take great care to safeguard your information in accordance with the highest industry standards, including adhering to the General Data Protection Regulation (GDPR).

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